Frequently asked questions
Below you will find answers to the questions we get asked the most.
If you cannot find what you are looking for, please send us a message here.
Use the Create new account form to create your account. When you complete this form, an email will be sent to you from ModMed Support email@example.com with the subject “ModMed Institute: account confirmation”. You need to click the link in this email to confirm your new account and complete the new account creation process.
If you haven’t received your account confirmation request email with 10 minutes of submitting the Create new account form, check your junk/spam mail folder. If still nothing, please send us an email at firstname.lastname@example.org and we can look into the issue for you.
We accept Credit/Debit cards and PayPal payments.
Yes! You do not need a PayPal account to make payments through PayPal. You can pay through PayPal using your Debit/Credit card.
Look for the ‘Pay with a Card’ button when you are taken to the PayPal website for payment.
Yes. All courses are GST inclusive.
Approved refunds are processed as soon as reasonably practicable. We endeavour to do so within 5 business days from the day on which the refund/cancellation was approved.
Exam preparation programs
Dr MCQ and Dr KFP questions are reviewed every 1-2 years or when an associated guideline changes.
New questions are being written by our Medical Educators and added to the question banks on an ongoing basis.
Exam Ready GP is typically our recommended choice for international medical graduates and registrars to achieve AKT and KFP exam success. However, please contact our Program Advisor to discuss the program best suited to you and your unique learning needs at email@example.com.
CPD points are allocated at the end of each month.